Polar Link Trade Inc.
Last updated: 2025-12-05
This Privacy Policy describes how Polar Link Trade Inc. (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.elydas.ca (the “Site”) or otherwise communicate with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”).
Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our website and technical infrastructure.
- Payment processors, who collect payment information to process your payments and fulfill your orders.
- Advertising and analytics partners who help us understand how our Services are used.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices.
How We Use Your Personal Information
We use your personal information for the following purposes:
- Providing Products and Services: to process payments, fulfill orders, send notifications related to your account, purchases, returns or exchanges, manage accounts, arrange shipping, and enable customer reviews.
- Marketing and Advertising: to send marketing and promotional communications by email, text message, or postal mail, and to display advertisements.
- Security and Fraud Prevention: to detect and prevent fraud, illegal, or malicious activity.
- Communicating with You: to provide customer support and improve our Services.
Cookies
Like many websites, we use Cookies to operate and improve our Site. We use Cookies to remember your actions and preferences, to run analytics, and to better understand how users interact with our Services.
You can control or disable Cookies through your browser settings. Please note that blocking Cookies may affect your user experience and prevent some features from working properly.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:
- Vendors and service providers who perform services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- Business and marketing partners.
- When you direct or consent to us sharing information.
- With affiliates within our corporate group.
- In connection with legal requirements or business transactions (such as mergers, asset sales, or legal proceedings).
Categories of Personal Information Disclosed (Past 12 Months)
Categories:
- Identifiers (contact details and account information)
- Commercial information (order details, shopping activity)
- Internet activity (usage data)
Categories of Recipients:
- Service providers
- Business and marketing partners
- Affiliates
We do not use sensitive personal information to infer characteristics about you.
To view our privacy policy please see https://elydas.ca/privacy
User Generated Content
The Services may allow you to post reviews or other content. Any content you make public may be viewed by others. We are not responsible for how publicly shared information is used.
Third Party Websites and Links
Our Site may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of those websites.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children under 16 years of age. If a child’s information has been provided, a parent or guardian may contact us to request deletion.
Security and Retention of Your Information
We take reasonable steps to protect your personal information. However, no system can guarantee complete security, and we cannot guarantee “perfect security.” We recommend that you do not use unsecured channels to communicate sensitive information.
Contact Us
If you have questions about this Privacy Policy, please contact:
Polar Link Trade Inc.
Website: www.elydas.ca
Email: yunus@polarlink.ca